Select Assessment for Customer Service is pre-employment screening software designed to help you easily hire the right call center consultants and, as a result, improve employee retention and productivity
No other recruitment software matches SACS' ability to accurately predict job performance and help you hire great call center consultants
|Reduce attrition within the first three months of employment||Improve training pass rates||Enhance longer-term employee retention and attendance||Increase productivity and efficiency of all agents|
"Implementation of SACS validated specifically for SBSA CCC, has resulted in a decrease in average churn from 28% to 4%, and an increase in Training pass rates from 52% - 95% resulting in massive cost savings to the Group." ... I therefore strongly recommend Select SACS SA (Pty) Ltd assessment tools, based on the solid financial returns and value-add, as well as the level of professionalism experienced from the Select team."